Dheeraj Pandey’s second act is a $1.15 billion bet on the fragmentation tax. The founder who led Nutanix to a $2 billion IPO in 2016 is now selling a single pane of glass to software teams. His Palo Alto-based startup, DevRev, has amassed 5,000 enterprise clients and $150.8 million in funding to prove that unifying support, product, and revenue workflows is a new category.
The wedge is a knowledge graph
DevRev’s core bet is that the seams between tools are where revenue and customer satisfaction leak. DevRev’s platform, which it calls a OneCRM, ingests data from sources like Jira, Zendesk, and Salesforce and builds a unified knowledge graph. The promise is to close the loop between a bug report, the code fix, and the customer who reported it. The company organizes its platform into three pillars: Support, Build, and Grow.
An AI teammate named Computer
DevRev’s flagship product is "Computer," an AI teammate that the company claims automates workflows and saves 10 hours per employee weekly. Positioned as an operating system for human-AI collaboration (AgentOS), it can cluster support tickets, suggest code changes, and automate routine responses. In January 2026, DevRev announced "Project Zero," an initiative aimed at automating 90% of routine support work through autonomous agents.
| Metric | Value |
|---|---|
| 2021 Seed | $50M |
| 2024 Series A | $100.8M |
The execution engine
Pandey and co-founder Manoj Agarwal, the former SVP of Engineering at Nutanix, have grown the team to over 300 engineers distributed across the US, India, and Slovenia. The platform connects to GitHub, Jira, Slack, email, Salesforce, and Zendesk, and in February 2025, DevRev launched a marketplace for third-party extensions. The company claims growth from 2,000+ paying customers in January 2024 to 5,000+ enterprise clients by June 2025, alongside 300% year-over-year revenue growth.
Where the pitch gets harder
No bet this large is without its counter-bets. DevRev is asking companies to consolidate workflows currently managed by a stack of best-in-breed point solutions. Incumbents like Zendesk and Salesforce own deep relationships and are aggressively investing in their own AI capabilities. The $100.8 million Series A in August 2024, which reportedly valued the company at $1.15 billion, gives Pandey and Agarwal substantial fuel to prove whether 5,000 enterprise clients are the beginning of a platform shift.