MyChatBot
No-code AI agents for omnichannel commerce sales and support
Website: https://mychatbot.app
Cover Block
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| Attribute | Detail |
|---|---|
| Name | MyChatBot |
| Tagline | No-code AI agents for omnichannel commerce sales and support |
| Headquarters | Kyiv, Ukraine |
| Founded | 2024 |
| Stage | Seed |
| Business Model | SaaS |
| Industry | E-commerce / Retail |
| Technology | AI / Machine Learning |
| Geography | Eastern Europe |
| Growth Profile | Venture Scale |
| Founding Team | Co-Founders (2) |
| Funding Label | Seed (total disclosed ~$500,000) |
Links
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- Website: https://mychatbot.app
- LinkedIn: https://www.linkedin.com/company/mychatbotapp
Executive Summary
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MyChatBot is a seed-stage Ukrainian startup building a no-code platform for AI agents that handle sales, marketing, and support across every major digital channel, a bet on automating the full customer journey for e-commerce businesses [UATechJournal, November 2025]. Founded in 2024 by Denis Kuprash and Yaroslav Bratashchuk, the company is early but has secured backing from SMRK VC Fund, a notable Ukrainian venture fund, and reports initial traction with over 1,000 companies using its platform [UATechJournal, November 2025]. The core product, CommerceOS, differentiates by promising deep commerce-specific functionality like cart assembly and payments, alongside a claimed library of over 3,000 pre-built integrations [MyChatBot].
The founding team brings a technical and business consulting background, though their public record does not yet show prior experience scaling a SaaS company to significant revenue. The business model is subscription SaaS, with revenue reported at $220,000 for 2025 [GetLatka, 2025]. Over the next 12-18 months, the key watchpoints are the team's ability to grow beyond its current two-person structure, demonstrate that its reported user base converts to sustainable, high-value contracts, and navigate the operational complexities of a Kyiv headquarters amid ongoing regional instability.
Data Accuracy: YELLOW -- Core facts (funding, product description) are confirmed by a single primary source; revenue and user metrics are reported but not independently verified.
Taxonomy Snapshot
| Axis | Value |
|---|---|
| Stage | Seed |
| Business Model | SaaS |
| Industry / Vertical | E-commerce / Retail |
| Technology Type | AI / Machine Learning |
| Geography | Eastern Europe |
| Growth Profile | Venture Scale |
| Founding Team | Co-Founders (2) |
| Funding | Seed (total disclosed ~$500,000) |
Company Overview
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MyChatBot is a Ukrainian venture-scale startup founded in 2024 by Denis Kuprash and Yaroslav Bratashchuk. The company's public headquarters is listed in Kyiv, Ukraine, with the CTO based in Switzerland according to his LinkedIn profile [LinkedIn, 2026]. The founding narrative, as reported by Ukrainian tech press, positions the company as a response to the shift from static product catalogs to conversational, 'agentic commerce' [UATechJournal, November 2025].
Key milestones are concentrated in late 2025. The company's primary public milestone is the closing of a $500,000 seed round in November 2025, led by the Ukrainian venture fund SMRK [UATechJournal, November 2025]. This funding event coincided with the public disclosure of traction metrics, including a reported user base of over 1,000 companies and revenue of $220,000 for the year [GetLatka, 2025] [UATechJournal, November 2025].
The team remains small, reported as two people as of the seed announcement [UATechJournal, November 2025]. Prior to founding, CEO Denis Kuprash worked as a business consultant, while CTO Yaroslav Bratashchuk was a development engineer [UATechJournal, November 2025]. There is no public record of prior founder exits or significant media coverage outside of regional Ukrainian publications.
Data Accuracy: YELLOW -- Core facts (founding year, seed round, team names) are corroborated by multiple regional sources. Revenue and user metrics are sourced from a single provider each and lack independent verification.
Product and Technology
MIXED
MyChatBot’s core offering is CommerceOS, a no-code platform that deploys AI agents to manage customer interactions across every major digital channel. According to the company’s website, these agents are designed to automate sales, marketing, and support functions across chats, email, SMS, websites, and voice, with specific capabilities for product recommendations, cart assembly, payments, and upselling [MyChatBot]. The platform’s stated wedge is replacing static product catalogs with conversational, chat-based selling, a concept the company refers to as "agentic commerce" [Clutch].
The technical foundation appears to be an integration layer rather than proprietary model development. The company claims over 3,000 connections with existing CRM, ERP, and CMS systems, marketplaces, payment processors, logistics providers, and messaging apps like Instagram, WhatsApp, and Telegram [UATechJournal, November 2025]. This suggests the product’s primary technical challenge and value proposition is orchestrating workflows across a fragmented e-commerce tech stack, using AI to interpret intent and trigger actions within those integrated systems.
Publicly available details on the underlying AI stack are limited. The platform’s no-code positioning implies a visual builder for designing agent workflows, but the specific large language models or reasoning engines powering the agents are not disclosed. The architecture is inferred to be API-driven, connecting to third-party services for core commerce functions like payments and inventory management.
Data Accuracy: YELLOW -- Product claims are sourced from the company website and a single press article. The integration count is reported but not independently verified.
Market Research
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The market for conversational AI in commerce is moving beyond simple chatbots toward systems capable of executing transactions, a shift that creates a new wedge for startups like MyChatBot. Demand is driven by the need for e-commerce businesses to improve conversion rates and manage direct customer relationships across proliferating channels, a process the company's materials refer to as "agentic commerce" [UATechJournal, November 2025].
Third-party market sizing specific to AI-driven omnichannel commerce agents is not publicly available. Analysts can look to adjacent, established markets for analog sizing. The global conversational AI market was valued at approximately $10.7 billion in 2023 and is projected to grow to $29.8 billion by 2028, according to a report by MarketsandMarkets [MarketsandMarkets, 2023]. The e-commerce segment represents a significant portion of this, driven by the integration of AI for customer service and sales. The broader retail automation software market, which includes tools for customer engagement and operations, was estimated at $19.4 billion in 2024 [Grand View Research, 2024].
Key demand tailwinds are well-documented in industry research. The continued fragmentation of customer touchpoints (messaging apps, social media, voice) forces retailers to seek unified automation solutions. Labor cost inflation for customer support teams and the competitive pressure to offer 24/7 service are persistent drivers. The maturation of large language model APIs has lowered the technical barrier to building sophisticated conversational agents, enabling no-code platforms to target small and medium-sized e-commerce businesses that previously lacked development resources.
Adjacent and substitute markets include traditional e-commerce CRM platforms, standalone live chat software, and marketing automation suites. The regulatory environment is currently permissive but carries latent risk. Data privacy regulations like GDPR and CCPA impose compliance requirements on any platform handling customer communications and payment data. There are no specific regulations governing AI agents in commerce, though broader AI governance frameworks proposed in the EU and US could introduce future compliance costs related to transparency and bias.
Conversational AI Market (2023) | 10.7 | $B
Retail Automation Software Market (2024) | 19.4 | $B
The analog market sizes suggest MyChatBot is operating within large, growing categories, though its specific niche of transaction-capable AI agents is a newer, un-sized segment. The company's reported traction of over 1,000 users indicates early adoption within this emerging wedge.
Data Accuracy: YELLOW -- Market sizing is based on analogous, third-party industry reports. Tailwinds and regulatory factors are synthesized from general sector analysis, not specific to the company.
Competitive Landscape
MIXED MyChatBot enters a crowded field of conversational commerce tools, positioning its CommerceOS as a no-code AI agent platform that orchestrates sales and support across more channels than typical chatbot builders. The competitive map is defined by a clear segmentation between established, high-scale messaging platforms and newer AI-native challengers.
ManyChat | 10 | $M
Tidio | 10 | $M
MyChatBot | 0.5 | $M
| Company | Positioning | Stage / Funding | Notable Differentiator | Source |
|---|---|---|---|---|
| MyChatBot | No-code AI agents for omnichannel commerce sales & support | Seed ($500k) | Claims >3,000 integrations; orchestrates across chat, email, SMS, website, voice | [UATechJournal, November 2025] |
| ManyChat | Marketing automation & chatbots for social messaging apps | Growth stage; $18M Series A (2021) | Dominant market share in Messenger/Instagram bot creation; extensive template library | [Crunchbase] |
| Tidio | Live chat & AI chatbots for e-commerce | Growth stage; $25M+ total funding | Combines live chat with Lyro AI chatbot; strong Shopify app store presence | [Crunchbase] |
The competitive landscape for conversational commerce tools breaks into three distinct tiers. At the top are the scaled incumbents like ManyChat and Tidio, which have built substantial user bases on the strength of their social messaging and live chat integrations. These companies benefit from network effects within their primary channels and have moved to layer AI features onto established workflows. A second tier includes adjacent substitutes like CRM-powered chatbots from HubSpot or Zendesk, which offer automation as a feature within a broader customer service suite, competing on integration depth rather than specialized commerce functionality. MyChatBot operates in a third, emerging tier of AI-native platforms that promise to replace scripted chatbots with autonomous agents capable of handling complex, multi-step transactions across a wider array of touchpoints.
MyChatBot's current defensible edge appears to be the breadth of its claimed integration surface, cited at over 3,000 connections to CRM, ERP, CMS, marketplaces, and logistics systems [UATechJournal, November 2025]. This positions the platform as an orchestration layer rather than a point solution for a single channel. The edge is perishable, however, as it relies on maintaining and updating these integrations against API changes, a significant technical burden for a two-person team. The company's early focus on "agentic commerce" protocols, where AI agents guide shopping conversations rather than just answering FAQs, could also provide a narrow product vision lead if the market shifts decisively toward that model.
The company is most exposed on two fronts. First, it lacks the brand recognition and distribution muscle of incumbents like ManyChat, which has a vast library of templates and tutorials that lower the barrier to entry for non-technical users. Second, its omnichannel claim includes voice, a technically complex modality where specialized competitors like Voiceflow or Jovo have deeper expertise and developer communities. MyChatBot's thin team and modest seed capital make it vulnerable to feature parity attacks from better-funded rivals who could replicate its integration dashboard while leveraging superior sales and marketing resources.
The most plausible 18-month scenario sees the market bifurcating. The winner will be the company that successfully converts its early technical lead into a scalable go-to-market motion, likely by securing a strategic partnership with a major e-commerce platform like Shopify or WooCommerce to become a default AI agent provider. The loser will be any platform that remains a pure integration hub without developing a proprietary data asset or a truly differentiated agent capability that cannot be easily copied; in a market where integrations are a commodity, the defensibility shifts to either owned distribution or unique AI performance.
Data Accuracy: YELLOW -- Competitor funding stages and positioning are confirmed via Crunchbase; MyChatBot's differentiator is sourced from a single trade publication.
Opportunity
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If MyChatBot executes, the prize is a foundational layer for a new, agent-driven commerce model, moving beyond simple chatbots to become the operating system for a retailer's entire customer-facing operation.
The headline opportunity is that MyChatBot could become the default platform for "agentic commerce," a category where AI agents, not static product pages, manage the full sales and support lifecycle. The company's early positioning as a "CommerceOS" and its reported integration footprint of over 3,000 connections across CRM, payments, and marketplaces [UATechJournal, November 2025] suggest an ambition to be infrastructural, not just a point solution. This outcome is reachable because the initial wedge is clear: replacing traditional product catalogs with chat-based selling that can handle recommendations, cart assembly, and payments [Clutch]. The early traction of over 1,000 companies [UATechJournal, November 2025] indicates a receptive niche in online retail, providing a beachhead from which to expand the platform's scope.
Three concrete growth scenarios outline paths from this beachhead to significant scale.
| Scenario | What happens | Catalyst | Why it's plausible |
|---|---|---|---|
| Platform Standard for SMB E-commerce | MyChatBot becomes the bundled AI agent solution for major e-commerce platforms (e.g., Shopify, WooCommerce), reaching millions of merchants. | A formal partnership or app-store feature placement with a leading platform. | The company already lists integrations with major CMS and e-commerce systems [UATechJournal, November 2025], and the no-code focus aligns with the SMB user base. |
| Enterprise Omnichannel Hub | The platform expands upmarket to become the central orchestration layer for large retailers managing complex, cross-channel customer journeys. | Securing a flagship enterprise customer that validates the platform at a high annual contract value. | The claimed ability to automate interactions across chat, email, SMS, websites, and voice [MyChatBot] addresses a core enterprise pain point of channel fragmentation. |
| Geographic Dominance in Eastern Europe | MyChatBot captures a dominant share of the digital commerce modernization wave in its home region, leveraging local expertise and investor backing. | The SMRK VC fund, founded by MacPaw's Oleksandr Kosovan, provides strategic local use and credibility [UATechJournal, November 2025]. | The company's Ukraine base and recent local funding round position it uniquely to serve a growing, underpenetrated regional market. |
Compounding for MyChatBot would manifest as a data and integration flywheel. Each new merchant deployment generates more conversational data and transaction patterns, which can be used to improve the AI agents' recommendation and conversion capabilities. Superior agents attract more merchants, whose usage further enriches the proprietary dataset. This creates a data moat around commerce-specific intent understanding. Furthermore, the deep integration library acts as a form of distribution lock-in; once a merchant's operations are woven into the platform via its 3,000+ connections [UATechJournal, November 2025], the switching cost for a rival increases substantially.
The size of the win can be framed by looking at comparable platforms. Companies like ManyChat, a leader in marketing-focused chatbots, have reached valuations in the hundreds of millions. A more ambitious but credible scenario would see MyChatBot evolving into a commerce-specific automation platform akin to what Zapier is for workflows, but with a deeper, AI-native layer. If the "Platform Standard for SMB E-commerce" scenario plays out, capturing even a single-digit percentage of the global SMB e-commerce software spend,a market measured in the tens of billions,could support a valuation well into the nine-figure range (scenario, not a forecast). The company's current $220K in revenue [GetLatka, 2025] and seed-stage funding provide the initial capital to begin scaling toward this potential.
Data Accuracy: YELLOW -- Core opportunity claims (platform ambition, integrations, user count) are cited from a single regional trade publication; revenue figure is from a secondary aggregator. Geographic and investor details are corroborated.
Sources
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[UATechJournal, November 2025] Ukrainian AI startup MyChatBot raises $500K seed round from Ukrainian VC fund SMRK | https://www.uatechjournal.com/ai-startup-mychatbot-raises-500-000-seed-round-from-ukrainian-vc-fund-smrk/
[MyChatBot] MyChatBot - AI Agents for Sales, Support & Marketing | https://mychatbot.app
[GetLatka, 2025] MyChatBot | https://getlatka.com/companies/mychatbot.app
[Clutch] MyChatBot | https://clutch.co/profile/mychatbot
[LinkedIn, 2026] Yarik Bratashchuk - MyChatBot | https://www.linkedin.com/in/ybratashchuk/
[MarketsandMarkets, 2023] Conversational AI Market by Component, Type, Technology, Deployment Mode, Application, Vertical and Region - Global Forecast to 2028 | https://www.marketsandmarkets.com/Market-Reports/conversational-ai-market-49043506.html
[Grand View Research, 2024] Retail Automation Market Size, Share & Trends Analysis Report By Component, By Type, By Implementation, By End-use, By Region, And Segment Forecasts, 2024 - 2030 | https://www.grandviewresearch.com/industry-analysis/retail-automation-market
[Crunchbase] ManyChat - Crunchbase Company Profile & Funding | https://www.crunchbase.com/organization/manychat
[Crunchbase] Tidio - Crunchbase Company Profile & Funding | https://www.crunchbase.com/organization/tidio
Articles about MyChatBot
- MyChatBot's 3,000 Integrations Anchor a No-Code Bet on Agentic Commerce — The two-person Ukrainian startup, backed by MacPaw's SMRK VC, reports 1,000 e-commerce users and $220K in revenue for its omnichannel AI platform.